Returns & Exchanges
At The Fight Factory, we want to ensure you have the right gear for your training, which is why we offer a 30-day return policy on all unworn and unused equipment. If your gear doesn't fit or meet your expectations, we are committed to making the exchange process as seamless as possible.
Return Process
- 1.Initiate Your Request
Log into your account portal and select the order containing the items you wish to return or exchange to receive a Return Authorization number.
- 2.Pack Your Gear
Place the items in their original packaging with all tags attached, ensuring the gear is clean and free of any gym odors or chalk marks.
- 3.Ship It Back
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.
- 4.Quality Inspection & Refund
Once our team inspects the returned equipment, we will process your refund or ship out your replacement gear within 3-5 business days.
